Summary
Senior product designer with 8+ years designing complex, data-driven web applications for enterprise environments. Experienced across the full design cycle from user research through shipped, production-ready systems. Brings strong systems thinking, technical fluency, and a track record of translating ambiguous, logic-heavy requirements into clear, usable solutions.
Experience
PricewaterhouseCoopers (PwC)
Jun 2018 – Oct 2024
Jul 2024 – Oct 2024
- Led UX strategy across 6+ products in the Corporate and Specialty Tax portfolios, partnering with stakeholders to evaluate end-to-end workflows, align experiences across products, and prioritize design initiatives across teams
Jun 2023 – Jul 2024
- Directed creation of a UX interaction playbook for data-heavy table interfaces, empowering designers with reusable Figma components and shared patterns adopted across 15 PwC Tax products
- Contributed to a unified entity data system supporting migration and management of 80,000+ legal entity records serving as a single source of truth across the tax ecosystem
- Facilitated weekly design critiques for a team of 10 designers, providing feedback on usability, visual consistency, and product alignment
Mar 2023 – Jul 2024
- Designed e-file system mapping feature enabling tax engagements to surface IRS statuses to clients ahead of statutory deadlines, resulting in 14% increase in feature usage year-over-year
- Led transition to AG Grid for a tax project management platform, reducing load times to ~2 seconds for datasets with 8,000+ deliverables and introducing column customization, grouping, filtering, and tagging
- Improved task creation flows to support bulk processes, reducing engagement setup time by 10% for tax preparers and managers
- Expanded platform support for excise tax, sales & use tax, and consulting tax deliverables, broadening Sightline's reach to a $100M book of business
Aug 2020 – Mar 2023
- Led research initiative for the Transfer Pricing product: conducted user interviews, synthesized findings, and delivered structured recommendations to inform go-to-market strategy
- Worked across a partner tax compliance platform and an internal automation marketplace, auditing legacy interfaces and redesigning core workflows, filtering experiences, and high-fidelity prototypes
Jun 2018 – Aug 2020
- Owned end-to-end UX for Workforce Orchestrator, PwC's HR SaaS platform: designing a mobile-first onboarding experience for seasonal and part-time workforces that improved 90-day retention by 27% and reduced first-day no-shows by 43%
Dec 2017 – Mar 2018
- Redesigned the loan pool analyzer for credit unions, improving transaction review capabilities for accounts totaling over $11 million and enhancing risk assessment features
Feb 2017 – Dec 2017
- Worked with clients across industries to define concepts, design workflows, and create digital experiences — clients included Udacity, Sony Biotechnologies, Gaia Interactive, and Cellebrite
Oct 2016 – Feb 2017
- Optimized the customer-facing experience for a web-based marketing platform and unified interfaces with an internal design language
Jun 2015 – Aug 2015
Jun 2014 – Aug 2014
Mar 2014 – Jun 2014
May 2013 – Aug 2013
Education
BFA Graphic Design, Cum Laude
San José State University
Achievements
iOS Automation Shortcuts
RoutineHub · 18 published · 8,800+ downloads
Volunteering
1:1 Mentor
Develop for Good · Summer 2024
Intern Coach
PricewaterhouseCoopers · 2022, 2023
Skills
Design craft
Research & strategy
Technical